Shipping policy
Shipping Policy
We want your Januba Dates order to reach you fresh and on time. Here's what to expect once you place an order.
Order Processing
Orders are processed within 1-3 business days of being placed. You will receive a confirmation once your order has shipped.
Delivery Times
Delivery typically takes 3-7 business days within Egypt, depending on your location. Delivery times may vary during peak seasons or public holidays.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery address and order size. Any applicable fees will be shown before you complete your purchase.
Order Tracking
Once your order ships, you'll receive tracking details so you can follow your delivery every step of the way.
Delivery Issues
If your order arrives damaged, is missing items, or hasn't arrived within the expected timeframe, please contact us at info@janubadates.com so we can make it right.